Managing User Accounts¶
[Draft — pending review]
User accounts are managed from Settings > General > Users, which provides a list of all user accounts across the system. From here, administrators can create, edit, and manage user access.
You can also access a user's account from their personal profile in the People section — look for the User button in the toolbar.
What You Can Do¶
From the User Management area, you can:
- View all users — see a list of every user account, with their username, display name, role, and last login time
- Edit user details — update a user's role, display name, or login method
- Manage event access — control which events each user can access (see User Event Permissions)
- Reset passwords — trigger a password reset email for a user (see Reset User Passwords)
- Set active event — change which event a user sees when they log in. This is useful to do in bulk before a major event, so all users automatically land on the correct event
- Delete users — remove a user account entirely. The person record is not affected
User Account Details¶
Each user account includes:
| Field | Description |
|---|---|
| Username | Usually an email address, but can be any unique identifier. This is what the user enters to log in |
| Display Name | The name shown within the application |
| Role | Determines what the user can see and do (see User Roles) |
| Login Method | Ordinate credentials, SSO, or API key access |
| Event Access | Whether they can access all events, or only selected ones |
Info
A user account is always linked to a person record. You must create or locate the person record first before creating a user account. See Create A New User for the full process.