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Update Existing Users

Once a user has been created, the details will appear in the User Management section at Settings > General > Users.

You can also access the details of a user by locating their personal profile in the People section, and clicking the User button, which will be green or orange if they have a user account.

A green user icon indicates that they have access to the current event. An orange icon indicates that they have a user account, but no access to the current event.

[Draft — pending review]

What You Can Edit

From the user detail view, you can update the following:

Field Notes
Display Name The name shown to other users within the application
Role Change the user's default role — this affects their permissions across all events unless overridden (see User Roles)
Login Method Enable or disable Ordinate credentials, SSO, or API key access
Event Access Switch between all-event access and selected events, or add/remove specific events (see User Event Permissions)
Per-Event Role Assign a different role for specific events (see Customise User Roles Per Event)

Other Actions

  • Reset Password — sends a password reset email to the user (see Reset User Passwords)
  • Set Active Event — change which event this user sees when they log in
  • View Main Profile — navigate to the user's person record in the People section
  • Delete User — remove the user account. The underlying person record is not affected

Warning

Changing a user's role takes effect immediately. If the user is currently logged in, their permissions will update the next time they navigate or refresh the page.